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Devices

WhatsApp

Set up WhatsApp bot instances on a device for your robots to use.

WhatsApp

A device's WhatsApp tab is where you create and manage WhatsApp bot instances. Each instance is a WhatsApp number your robots can send and receive messages through.

Available instances

The table shows each instance's name, current status and what you can do with it.

Instance statuses

StatusWhat it means
RunningThe instance is active and connected
StoppedThe instance was stopped by hand
StartingThe instance is coming up
Waiting for sign-inThe instance is waiting for the QR code to be scanned
UnlinkingThe instance is shutting down

Setting up a new number

  1. Click Set up a new number.
  2. Give the instance a name.
  3. The instance is created and started automatically.
  4. When the status turns to Waiting for sign-in, click the QR code icon.
  5. Open WhatsApp on your phone, go to Linked devices and scan the QR code.

After the scan the status turns to Running and the instance is ready.

Starting and stopping an instance

  • Click the play icon to start a stopped instance.
  • Click the stop icon to stop a running one.

Deleting an instance

Click the bin icon next to the instance and confirm.

caution

Deleting an instance unlinks the WhatsApp number. Robots that use it stop working until a new instance is set up.