AIMicrosoft 365
Microsoft Teams
Post messages to Microsoft Teams channels and chats from the agent.
Microsoft Teams
Lets the agent post messages to individual chats, group chats or team channels in Microsoft Teams. It requires a Microsoft 365 connection configured in the workspace.
The available operations
When you add this tool, choose which operations the agent is allowed to perform.
Post a message to a chat
Posts a message in an individual or group chat.
| Parameter | Required | Default | What it is |
|---|---|---|---|
| Chat ID | Yes | — | The unique ID of the individual or group chat to post in |
| Message | Yes | — | The message's content |
| Content type | No | text | The message's format: text (plain) or html |
| Importance | No | normal | The message's importance: normal, high or urgent |
Post a message to a channel
Posts a message in a team's channel.
| Parameter | Required | Default | What it is |
|---|---|---|---|
| Team ID | Yes | — | The unique ID of the team in Microsoft Teams |
| Channel ID | Yes | — | The unique ID of the channel to post in |
| Message | Yes | — | The message's content |
| Content type | No | text | The message's format: text (plain) or html |
| Importance | No | normal | The message's importance: normal, high or urgent |
| Subject | No | — | The message's subject, shown as the post's title in the channel |